FAQs

Answers for the night walkers. If you still need help, contact us at support@ashvealgoth.com.

+What is Ashveal Goth?

A gothic clothing label for men and women. We blend dark aesthetics with modern cuts, built to last and made to stand out.

+Where do you ship?

Worldwide. Shipping rates and delivery times are shown at checkout based on your location.

+How long does delivery take?

Processing 1–3 business days. Typical delivery: 4–9 business days for most regions. Remote areas may take longer.

+Returns & exchanges

30-day returns on unworn items with tags. Final sale items are not eligible. Start a request via your order confirmation or email us.

+Sizing help

Our pieces run true to size unless noted. Check the size guide on each product page. Between sizes? We suggest sizing up for layered looks.

+Care instructions

Cold wash, gentle cycle, inside out. Hang dry. Avoid bleach and harsh chemicals to preserve color and prints.

+What materials do you use?

Premium cotton blends, durable denim, and performance knits. We source responsibly and prioritize comfort with structure.

+Order changes & cancellations

We move fast. If you need to edit or cancel, email us within a few hours of purchase with your order number.

+Payment methods

Major cards, PayPal, and local options where available. All payments are encrypted and secure.

+Tracking my order

You’ll receive a tracking link by email once your order ships. It updates as the package moves.