FAQs
Answers for the night walkers. If you still need help, contact us at support@ashvealgoth.com.
What is Ashveal Goth?
A gothic clothing label for men and women. We blend dark aesthetics with modern cuts, built to last and made to stand out.
Where do you ship?
Worldwide. Shipping rates and delivery times are shown at checkout based on your location.
How long does delivery take?
Processing 1–3 business days. Typical delivery: 4–9 business days for most regions. Remote areas may take longer.
Returns & exchanges
30-day returns on unworn items with tags. Final sale items are not eligible. Start a request via your order confirmation or email us.
Sizing help
Our pieces run true to size unless noted. Check the size guide on each product page. Between sizes? We suggest sizing up for layered looks.
Care instructions
Cold wash, gentle cycle, inside out. Hang dry. Avoid bleach and harsh chemicals to preserve color and prints.
What materials do you use?
Premium cotton blends, durable denim, and performance knits. We source responsibly and prioritize comfort with structure.
Order changes & cancellations
We move fast. If you need to edit or cancel, email us within a few hours of purchase with your order number.
Payment methods
Major cards, PayPal, and local options where available. All payments are encrypted and secure.
Tracking my order
You’ll receive a tracking link by email once your order ships. It updates as the package moves.